Shipping policy

All orders are processed within 1 to 7 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

We offer flat rate shipping via USPS within the United States.

Ready to Ship products ship for $8.50 Flat Rate.

Pre-order products ship for $9.00 Flat Rate.

 

International Shipping

We currently do not offer international shipping.

 

Estimated Delivery Time

We ship all orders via USPS Priority Mail. Priority Mail includes delivery in 1-3 business days.

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 24-48 hours for the tracking information to become available. If you haven’t received your order within 7 days of receiving your shipping confirmation email, please contact us at support@southboundcandleco.com with your name and order number, and we will look into it for you.

 

If you have any further questions, please don't hesitate to contact us at support@southboundcandleco.com.